MEDICAL INFORMATION

 

Introduction

If an American citizen becomes seriously ill or injured abroad, a U.S. consular officer can assist in locating appropriate medical services and informing family or friends. If necessary, a consular officer can also assist in the transfer of funds from the United States. However, payment of hospital and other expenses is the responsibility of the traveler.

Before going abroad, learn what medical services you health insurance will cover overseas. If your health insurance policy provides coverage outside the United States, Remember to carry both your insurance policy identity card as proof of such insurance and a claim form. Although many health insurance companies will pay "customary and reasonable" hospital costs abroad, very few will pay for your medical evacuation back to the United States. The Social Security Medicare Program does not provide coverage for hospital or medical costs outside the U.S.

Senior citizens may wish to contact the American Association of Retired Persons for information about foreign medical care coverage with Medicare supplement plans. To facilitate identification in case of an accident, complete the information page on the inside of you passport providing the name, address and telephone number of someone to be contacted in an emergency.

Medical Care in Russia

Medical care in Russia is often far below the standards American citizens have come to expect from U.S. hospitals. Russian hospitals often reuse needles, and screening of blood supplies is inadequate. Americans resident in the Urals and Western Siberia regions may wish to maintain a private blood supply, stock extra needles, or, in the case of emergency, insist on intravenous fluids over whole blood transfusions until they can reach the West. In general, Americans in the Urals and Western Siberia are urged to delay non-essential hospitalization and routine care until they can reach a Western hospital. If this is impossible, see Attachment A for the Consulate's list of medical professionals in Yekaterinburg and Attachment B for major hospitals in other major cities in these regions. Click on the following link for "Health Concerns and Medical Emergencies" information from US Embassy Moscow:
http://usembassy.ru/consular/wwwhca1.html#health

Medical Care in Yekaterinburg

Should you require ambulatory care the local emergency number is 03. In Yekaterinburg, foreigners should dial (343) 29-82-28 to reach an English-speaking ambulance dispatcher. Russian medical professionals have little experience dealing with Western medical insurance companies and may demand cash for their services. You should consult your insurance carrier to be certain that your coverage is valid in Russia and that you will be reimbursed for out-of-pocket expenses. Click here for Medical Providers in the Yekaterinburg

Medical Evacuation

The Consulate urges all American citizens resident in the Urals and Western Siberia to consult with their insurance carriers to make certain that they are covered for medical evacuation to Western Europe or the U.S. The small number of direct international flights from Yekaterinburg to Germany often makes this route the most practical option for transfer to a Western medical facility. See Attachment C for contact numbers of the major medical evacuation companies to inquire about membership in their programs. One major medical assistance company provided the following quotes for medical evacuation to Helsinki.

  PREP BOARDING TRAVEL TO HELS. TO HOSP RENT (USD) FEES (USD) TOTAL (USD)
KHANTI-MANSIYSK
2h
1h
6h 40m 19,080 3360 22,400
KURGAN
2h
1h
5h30m 40m 20,140 3300 23,440
MAGNITOGORSK
2h
1h
4h40m 40m 16,900 3060 19,960
OMSK
2h
1h
7h30m 40m 23,660 4480 28,140
ORENBURG
2h
1h
5h25m 40m 16,960 2878 19,838
PERM
2h
1h
4h 40m 12,670 3400 16,070
SALEKHARD
2h
1h
4h45m 40m 18,020 3060 21,080
SURGUT
2h
1h
6h30m 40m 19,380 3380 22,740
TYUMEN
2h
1h
5h45m 40m 17,930 3100 21,030

General Health Information

This information is based on the environmental reports received from the U.S. Embassy in Moscow's Regional Medical Officer.

Food Sanitation: According to sampling taken of foods from the local market in Yekaterinburg in November 1993 which both Moscow and FDA labs tested for pesticides, heavy metals and radiation, most foods were within acceptable ranges. Two sources of potential concern were mercury in fish and lead in canned squash, although both were within FDA maximum acceptable ranges. Dried mushroom samples exceeded acceptable FDA radiation levels and should be avoided. Local fish and cheese samples were in range II of FDA concern regarding strontium levels and should be avoided; imported cheese does not pose a problem. Bread samples were the only product found to contain any detectable level of pesticide and these were below FDA tolerance levels. However, recent bread samples have been contaminated with insect debris. Locally available fruits and vegetables may be contaminated with disease-causing bacteria, viruses, or parasites. In addition, many of these items may also have been recently treated with pesticides.

Recommendations for food decontamination:

  • Scrub all the vegetables and fruits with a brush.
  • Wash items with filtered water and soap to remove dirt.
  • Soak produce in a disinfecting solution.

Household bleach (5% chlorine) is the most commonly available disinfecting agent for food and food contact surfaces. A correct solution for disinfection is made by adding one tablespoon of bleach to one gallon of potable water. Produce should be soaked in this solution for a minimum of 15 minutes and then rinsed thoroughly with potable water. Certain foods that are difficult to disinfect, such as leafy vegetables and those with an irregular surface like cauliflower and broccoli, should not be eaten raw.

Additional measures to reduce pesticide exposure from food:

  • Remove the peel from fruits or vegetables.
  • Trim fat from meat.
  • Remove skin from fish and poultry.

Water Sanitation: Water samples collected from the Central Hotel were checked for heavy metals, pesticides and radiation. Almost all results were within EPA parameters. Arsenic levels were elevated in some samples. Elevated lead levels were also detected, though these elevations were inconsistent and thought to possibly reflect contamination of specimen containers. Municipal water shows the presence of cryptosporidium, giardia, and bacterial debris. At home disinfection of water is best accomplished by first filtering the water to remove particulates and certain organism, and then bringing the water to a rolling boil for five minutes. An alternate method of disinfecting water is to add one half teaspoon of fresh bleach (5% chlorine) to every liter of water and then waiting at least 30 minutes. If an unacceptable chlorine taste remains in the water after this treatment method, allow more time to pass before drinking or pass the water through a charcoal filter. The water in Yekaterinburg is deficient in fluoride, so parents should obtain fluoride solution or tablets supplements for children from two weeks of age until 14 years of age.

Air Pollution: Air was monitored in November 1993 over the period of six days. Air quality was reported as subjectively good, although levels of sulfur dioxide, nitrogen dioxide, ozone particulates, heavy metals, volatile organic compounds, polyaromatic hydrocarbons, and polychlorinated biphenyls were below existing EPA standards. Arsenic, zinc, iron, and vanadium were found at levels above that typically seen in urban areas in the U.S., but below levels associated with adverse health effects.

 

Attachment A. Medical Providers in Yekaterinburg

The U.S. Consulate General in Yekaterinburg assumes no responsibility for the professional ability or reputation of the persons or medical facilities whose names appear on the following list.

EMERGENCY CARE Private Ambulance, Affiliated with City Children Hospital #11(09:00-24:00)
Contact: Sergey Lapayev, Director
Tel: (343) 372-0070

Serves both children and adults, can arrange for consultations and taking tests at home and emergency transportation to hospitals

City Ambulance (Skoraya Pomosch), 24 hours
Tel: 376-1622, 376-1621, or 03

Oblast Center of Emergency Medical Care
13a VIZ-Boulevard
Tel: (343) 246-6461, 246-6462

The best place to contact in case of traffic other accidents that require quickest help with special transportation medical equipment


GENERAL/
DIAGNOSTIC
IN/OUT-PATIENT SERVICE

Preobrazhenskaya Clinic
Contact: Tatyana Leonidovna Nakryzhskaya
28 Gagarina Street
Tel: (343) 374-1487

Preobrazhenskaya Clinic is one of the best for every-day use. They have specialists almost in all spheres, except surgeons. This is probably the best western type clinic in the city. They have good specialists in Gynecology, Urology, Psychology, family doctors, laboratory and etc. They have services of 24 hrs emergency calls (if get sick on a week end, you can call the clinic and they would return a call in 2-3 hrs). Their working hours are 8 a.m.-8 p.m. Mon.-Friday and a.m.-2 p.m. Sat.

City Clinic #41 / Gazprom
Contact: Sergey Anatolyevich Suslov, General Director
25 N. Vasilyeva Street
Tel: (343) 212-7765

This multi-field hospital is totally private. Founded in 2000 by Gazprom and related companies primarily for the health servicing of their numerous employees, it is a newly built huge complex of buildings, well-renovated and fitted out with the latest medical equipment. The clinic has both in- and out- patient services and covers all the health care spheres (gastroenterology, gynecology, cardiology, neurology, nephrology, otorhinolaryngology, proctology, urology, traumatology, endocrinology), except for infectious diseases (for this reason no risk-group patients are accepted in the Clinic). There are facilities for general and specific laboratory, X-ray, ultrasonic, cardio and other investigations, well-equipped surgical block and a resuscitation unit. It even has a pretty impressive physiotherapeutic, hydro- and mud baths treatment department. The medical staff is highly professional, average age 45+_, the vast majority of which came from the Municipal Hospital of Emergency Ambulance Service when it was disbanded back in 2000. The in-patient department has eight VIP rooms, which are really decent. The clinic is very clean, not crowded and well organized. In comparison with Preobrazhenskaya, which is considered most close to Western standards out of the rest medical institutions in the city, Clinic 41 has the advantage of better equipping, a wider range of medical fields covered and a much more developed inpatient servicing.

City Hospital #33, Novaya Bolnitsa
29 Zavodskaya Street, Office 139
Contact: Eleonora Petrovna Zolotukhina, Marketing Dpt
Tel: (343) 242-5021

Oblast Hospital #2 (Governmental)
Contact: Nadezhda Alekseyevna Pil’nikova, Deputy Chief Doctor
2 Naberezhnaya Rabochey Molodezhi, R. 216
Tel: (343) 371-2038, 371-0668

This clinic serves primarily oblast government employees, and is well equipped due to that. The clinic's appearance is rather Soviet, however, they have a good deal of modern diagnostic and treatment equipment, provide medical services in almost all the health care spheres, and have a very professional and polite attitude towards clients and between the personnel. They provide both in- and out-patient services, and their "commercial rooms" are pretty decent.

Oblast Hospital #1
185 Volgogradskaya St., Office 518
Contact: Natalya Sergeyevna Korchagina, Head of Private Doctor Unit
Tel: (343) 240-3459

City Hospital #40
189 Volgogradskaya St., Surgery Dpt, Office 370a
Contact: Anna Kuzminichna Sayitova, Marketing Dpt
Tel: (343) 240-2315

Oblastnaya Hospital and Hospital N40 are still considered the best in terms of equipment and skilled doctors for some serious cases (which require operations). Hospital N40 has a special department for VIP persons.

 

CHILDREN City Hospital #11
48 Nagornaya Street
Contact: Valentina Nikolayevna, Head of Family Pediatrician Service
Tel: (343) 242-7237

Oblast Children Hospital #1
32 Serafimy Deryabinoy Street
Contact: Svetlana Mikhailovna Lapayeva, Marketing Dpt.
Tel: (343) 228-8598

Children Allergy Center
39-A Iyulskaya Street
Contact: Olga Victorovna Timerbayeva, Marketing Dpt.
Tel: (343) 341-0468


OTHER DIAGNOSTIC City Diagnostic Center
5 Suvorovskiy Street
Tel: (343) 337-0646, 337-0546, 337-0942

Beykin’s Laboratory Center
38 Dekabristov Str.
Tel: (343) 222-0441
Contact: Tatyana Ivanovna Prazdnichkova

ASK-MED Center
78-A, 8 Marta Street
Phone: (343) 222-1649


CARDIOLOGY Cardiology Center
Contact: Yan Lvovich Gabinskiy, Director
78-A, 8 Marta Street
Tel: (343) 222-5216, 262-8954(cell)

A very-well equipped and renovated clinic with highly professional staff and good care.

 

TRAUMA Trauma and Orthopedic Institute
Contact: Ivan Aleksandrovich Stakheyev, Deputy Director
7 Bankovskiy Pereulok, 2nd Floor
Tel: (343) 371-1998, 371-1723

The Institute is considered to be the best place for different types of trauma (broken bones, etc), however has a scary appearance and is almost always overcrowded.

DENTAL Stavko Dental Clinic
118 Pervomaiskaya Street
Tel: (343) 349-6891

One of the best-equipped dental clinics in Yekat. Professional staff, closest to western standards of servicing. May be considered for acute dental problems.

Vital Dental Clinic
37 Surikova Street
Tel: (343) 260-6066

Skulptura Dental Clinic
70 Mamina-Sibiryaka
Tel: (343) 355-5008

 

OBSTETRICS Obstetrics/Gynecology Clinic - OMM (Oblast Center for Maternity and Infancy)
Contact: Nadezhda Vasilyevna Bashmakova, Deputy Chief Doctor
1 Repina Street, 2nd Floor
Tel: (343) 371-4683

Not too attractive in appearance, this clinic has probably the best in Oblast facilities and specialists for treating complicated pregnancies and neonatology. They have a couple of doctors speaking English fluently who studied in the U.S.

Maternity Hospital #14
4 Suvorovskiy Pereulok
Tel: (343) 331-0179

Considered to be “the cleanest” one in the city in terms of postnatal infection possibility. The professional staff is very good.

Maternity Hospital #20
3 Dagestanskaya Street
Tel: (343) 227-0201, 227-0003

The most comfortable and renovated in the city, has well-equipped facilities and good staff, however is known for accepting all the infection-bearing pregnancies that might be refused in other MHs.

Other Recommended Doctors
Aleksandr L'vovich Levit,
Chief Anaesthesiologist of Sverdlovsk Oblast, Doctor of Medical Sciences
Tel: (343) 228-46-80, 228-46-86

Ilya Naumovich Leyderman, Doctor of Medical Sciences
Tel: 8-902-84-318-94, (343) 210-21-49 (home)

 

GYNEGOLOGY/
UROLOGY
Preobrazhenskaya Clinic
28 Gagarina Street
Contact: Victoriya Victorovna Pecherskikh
Tel: (343) 375-4310, 374-1487

Garmoniya Center
16 Tveritina Street
Tel: (343) 220-6200, 224-3417

Gineya Gynecology Clinic
9 Melkovskaya Street
Tel: (343) 353-1762

Family Health Center
1 korpus 3 Nachdiva Vasilyeva Street
Tel: (343) 369-7500

 

IMMUNIZATION

City Center for Immunization and Vaccination/Novaya Bolnitsa
29 Zavodskaya Street
Tel: (343) 246-3519


PSYCHIATRY

Oblast Psychiatric Clinic “Sosnovy Bor”
72 Roschinskaya Street
Tel: (343) 225-0240, 225-1510, 225-0465


HIV/AIDS Oblast Center for Prophylaxis and Combating HIV/AIDS and Infectious Diseases/Scientific
187 Volgogradskaya Street
Contact: Victor Borisovich Zemerov, Chief Doctor
Tel: (343) 243-09-09, 243-18-77

City Center for Prophylaxis and Combating HIV/AIDS/Practical
78A 8 Marta Street
Contact: Galina Anatolyevna Fedotova, Director
Tel: (343) 222-03-08, 350-82-14, 222-04-01

 

 

Attachment B. Other Medical Providers in the Ural region

The U.S. Consulate General in Yekaterinburg assumes no responsibility for the professional ability or reputation of the persons or medical facilities whose names appear on the following list.

CHELYABINSK

City Hospital No. 1
Ulitsa Vorovskogo 16
Dr. Nikolay A. Alekseyev
(3512) 34-62-34

Regional Cardiology Center
Ulitsa Pobedy, 287
Dr. Sergey V. Korolev
(3512) 41-19-15

Regional Hospital No. 1 (Medgorodok)
Dr. Aleksandr L. Zhuravlev
(3512) 34-17-71

Dental Clinic
Ulitsa Svobody, 155/1
Dr. Victoria G. Kovaleva
(3512) 60-12-22

IZHEVSK

Auto Factory Hospital
(3412) 21-25-75

City Hospital No. 1
(3412) 76-23-11

Clinical Hospital
(3412) 26-32-70

KURGAN

Cardiology Center
Ulitsa Volodarskogo, 24
(3522) 46-29-96

Regional Hospital
Ulitsa Tomina, 63
(3522) 42-18-20

ORENBURG

Regional Hospital
Ulitsa Oksakova, 23
(3532) 41-47-22

Dental Clinic
Ulitsa Proletarskaya, 151
(3532) 47-55-32

OMSK

Emergency Hospital
(3812) 15-50-75

Hospital No. 1
Dr. Vasiliy Mamontov
(3812) 13-32-16

 

PERM

Medsanchast No. 9
Ulitsa Bratyev Ignatovykh, 2
Dr. Adrul, Mikhail
(3422) 27-35-20

Oblast Hospital
Ulitsa Pushkina, 85
Dr. Valeriy A. Agafonov
(3422) 34-28-63

UFA

Cardiology Center
Ulitsa Stepana Kuvikina, 96

Republic Clinical Hospital
Ulitsa Dostoyevskogo, 132
(3472) 23-46-24

Attachment C. MEDICAL EVACUATION SERVICES

The U.S. Consulate assumes no responsibility for the professional level of services offered by the ambulance companies on the following list.

AAA - Air Ambulance America
Austin, TX
Tel: (800) 222-3564
Tel: (512) 479-8000

Acadian Ambulance and Air Med.
Service, Inc.
Lafayette, LA
Tel: (800) 259-1111
Tel: (318) 267-1111
Tel: (504) 267-1111

Access America, Inc
P.O. Box 90310
Richmond, VA 23230-9310
Tel: (800) 284-8300.

Advanced Air Ambulance, Inc.
Miami, FL
Tel: (800) 633-3590
Tel: (305) 599-1100

Aero Ambulance International
Ft. Lauderdale, FL
Tel: (800) 443-8042
Tel: (305) 776-6800

Air Ambulance America
Austin Municipal Airport
P.O. Box 4051
Austin TX 54051
Tel: (512) 479-8000 (Call collect)
Fax: (512) 472-8810

Air Ambulance, Inc.
Hayward, CA
Tel: (800) 982-5806
Tel: (510) 786-1592


Air Ambulance Network
Sarasota, FL
Tel: (800) 327-1966
Tel: (813) 934-39999

Air Evac International
8665 Gibbs Dr., Suite 202
San Diego, CA 92123
Tel: (619) 292-5557 or (800) 854-2569


Air Medic - Air Ambulance of America
Washington, PA
Tel: (800) 321-4444
Tel: (412) 228-8000

Air Medical Services, Inc.
Fort Lauderdale, FL
Tel: (800) 458-6434
Tel: (305) 359-4730

Air Response
Orlando, FL
Tel: (800) 631-6565
Tel: (518) 993-4153
Tel: (407) 384-6100

Asia Emergency Assistance Co.
Jakarta, Beijing, Singapore
(800) 548-7762

Austrian Air Ambulance
Vienna
(43)(1) 40144

Care Flight-Air Critical Care Intl
Clearwater, FL
Tel: (800) 282-6878
Tel: (813) 530-7972

Critical Air Medicine
San Diego, CA
Tel: (800) 247-8326
Tel: (619) 571-0482

Delta Consulting (Metro Okhotnyi Ryad/Teatralnaya)
Ul. Pushkinskaya 7/5, #38
103009, Moscow, Russia
(095) 229-6536, 7892
Contact: Dr. Ariane Komissarenko

E.M.A. Helsinki
Tel: (3580) 407-162, 448-557
Fax: (3580) 490-998

Global Patient Transport
P.O. Box 7454
Grand Rapids, MI 49510-7454

Healthcare Abroad
243 Church St., N.W
Suite 100D
Vienna, VA 22180
Tel: (800) 237-6615
Tel: (703) 281-9500

Inflight Medical Services International, Inc.
Naples, FL
Tel: (800) 432-4177
Tel: (941) 594-0800

Intensive Air Ambulance
Morganville, NJ
Tel: (800) 543-3759
Tel: (908) 946-1200

International Medevac Transport
Phoenix, AZ
Tel: (800) 468-1911
Tel: (602) 678-4444

International SOS Assistance
1 Neshaminy Interplex, Suite 310
Trevose, PA 19047
Tel: (800) 523-8930
Tel: (215) 244-1500

Jet Flight Air Ambulance Finland
Runeberginkatu 47A
00260 Helsinki, Finland
Tel: (3580) 431-4222
Fax: (3580) 441-313

Medex Assistance Corporation
Timonium, MD
Tel: (800) 837-2029
Tel: (410) 453-6300

Medic'Air
Paris
(33) (1) 4363-0404

Medical Escort International, Inc.
Allentown, PA
Tel: (800) 255-7182
Tel: (610) 791-3111

Medjet International, Inc.
Birmingham, AL
Tel: (800) 356-2161
Tel: (205-592-4460

Multi-Care International
253 State Highway 79
Morganville, N.J. 07751
Tel: (908) 945-1200 (Call collect)

National Air Ambulance
Ft. Lauderdale/Hollywood International Airport
P.O. Box 22460
Ft. Lauderdale, FL 33335
Tel: (305) 949-6301 -- Miami
Tel: (305) 359-9900 -- Ft. Lauderdale
Tel: (305) 525-5538
Tel: (800) 327-3710
Telex: 51-4424

Northwest Aeromedical
Whittier, CA
Tel: (800) 228-2468
Tel: (909) 597-9999

S.O.S. Geneva
In conjunction with the International Medical Clinic
Novotsherjomushkinskaya, 61-4th Flr.
Moscow
(095) 128-9421,-1290

Geneva
Tel: (4122) 810-4122
Fax: (4122) 785-6424

Travel Care International, Inc.
Eagle River, WI
(800) 524-7633
(715) 479-8881

Tyrolian Air Ambulance
Innsbruck, Austria
(43)(512) 22422